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## Our Return Policy At R.I.S.E. Branding, we want you to be completely satisfied with your purchase. If you are not entirely happy with your order, we're here to help.

**Eligibility for Returns:** *

To be eligible for a return, your item must be in the same condition that you received it:

***Unworn and unused:** Without any signs of wear, damage, or alterations.

***With original tags attached:** All original product tags must be intact and attached.

* **In its original packaging:**

**Contact Us:**

Please email us at motionpicturerecordsbusiness@gmail.com to request a return. Please include the following information in your request: * Your order number * The item(s) you wish to return * The reason for the return (optional, but helpful for us to improve)

2. **Return Authorization:** Once your request is approved, we will provide you with a Return Merchandise Authorization (RMA) number and instructions on how to return your item(s).

3. **Packaging Your Return:** Please securely package the item(s) you are returning to prevent damage during transit. Include the RMA number clearly on the outside of the package.

4. **Shipping Your Return:** You will be responsible for the return shipping costs unless the return is due to a defect in the product or an error on our part. We recommend using a trackable shipping method and obtaining proof of postage as we are not responsible for lost or damaged return packages. * **Return Address:** 1413 Sunnyhills Dr. Brandon FL 33510

 **Refunds:** * Once we receive your returned item(s) and inspect them to ensure they meet our return eligibility criteria, we will process your refund. * Refunds will be issued to the original payment method used for the purchase. * Please allow seven business days from the time we receive your return for the refund to be processed and appear in your account. Processing times may vary depending on your payment provider. * The original shipping costs are non-refundable unless the return is due to a defect in the product or an error on our part. **Exchanges:** * Currently, we **[Choose one: offer direct exchanges / do not offer direct exchanges]**.

 **Damaged or Defective Items:** * If you receive a damaged or defective item, please contact us immediately (within 14 days of receiving your order) at motionpicturerecordsbusiness@gmail.com with photos of the damage or defect. We will work with you to resolve the issue, which may include a replacement, repair, or refund.

**Questions:** * If you have any questions about our return policy, please don't hesitate to contact us at motionpicturerecordsbusiness@gmail.com or call us at 813-363-1169.

** **By placing an order with R.I.S.E. Branding, you agree to this return policy.**

I'm a shipping policy. I'm a great place to add more information about your shipping methods, packaging and cost. Providing straightforward information about your shipping policy is a great way to build trust and reassure your customers that they can buy from you with confidence.